Privacy Policy
Updated 25th March 2024
In the course of using this website or any of the websites under the ‘Firstock’ domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on any of Firstock’s (and/or its affiliates) web platforms or mobile applications, Firstock and/or its affiliates may become privy to some of Your personal information, including which may or may not be of confidential nature. Firstock is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.
BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the Site’s homepage. (If we consider it appropriate, we may also provide additional notification of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.
Firstock allows any person to use/visit/browse the website without registering on the website https://www.firstock.in The term "We", "Us”, "Our", “Firstock” and "Team Firstock" shall mean Firstock Broking Private Limited (previously known as NCO Securities and share Broking Pvt Ltd.) (hereinafter shall be referred together as ‘Firstock’). Firstock Broking Private Limited is a Trading Member of NSE and BSE, registered with Securities & Exchange Board of India ("SEBI") and having Registration No. INZ000260334. This website is owned, operated and maintained by Firstock Broking Pvt Ltd, a Company incorporated under the Companies Act, 2013 having CIN: U67120KA2007PTC044047, and having its Registered Office at No 350,1st Floor, 36th A Cross 7th Main Rd 5th Block Jayanagar, Bengaluru, KA 560041.
We respect the privacy of each user of the Site (referred to as “you” or “a user”), whether it is your first time, or if you have visited our Site previously. This Privacy Statement gives you specific information about how we protect your privacy, how we treat the information we collect on the Site that identifies an individual user (“Personal Information”), and how we use aggregated information.
Aadhaar User Consent Policy
Voluntary Act
The act of providing your Aadhaar is voluntary in nature, which will only be required for completing your account opening procedure online and for digitally signing the Firstock account opening form. Your Aadhaar may also be used as a proof of address as an alternative choice to driving license or Passport copy, which is a voluntary decision to be made by You. You may alternatively choose to go through the offline route of account opening by physically signing all such account opening documents, which does not require you to share your Aadhaar information at all.
Firstock Does Not Store Any Aadhaar Information
During your online account opening process, you do not input any Aadhaar details on the Firstock platform. You would be issuing your Digital Aadhaar to Digilocker, from where Firstock (Firstock is registered as a Requester on the Digilocker platform) would receive information, based on your consent to allow Digilocker to share such information with Firstock, limited to:
1. The last four digits of your Aadhaar / VID (Virtual ID created on the UIDAI website)
2. Full Name
3. Date of Birth
4. Gender
5. Address, and
6. Your Photo
2. Full Name
3. Date of Birth
4. Gender
5. Address, and
6. Your Photo
Digilocker is a part of the National e Governance Division under the Ministry of Electronics & Information Technology (MeitY), Government of India. The Digital Aadhaar issued within DigiLocker is the same as the e Aadhaar issued by UIDAI (hHps://eaadhaar.uidai.gov.in). DigiLocker has partnered with UIDAI to make it available automatically to its users when they link their DigiLocker account with Aadhaar. This act of issuing an e Aadhaar within Digilocker and subsequently Digilocker sharing the information limited to the above points, leads to behaving as a physical KYC. Firstock only receives information limited to the above points for the purposes of completing KYC of clients online. All clients may alternatively follow the offline route of account opening, which does not require sharing any Aadhaar related information.
During your online account opening process, you would also be sharing your Aadhaar with NSDL Esign Services for the purpose of digitally signing the Firstock account opening form. NSDL Esign Services does not share your Aadhaar with Firstock. After the account opening form has been digitally signed by you, a copy of the digitally signed form would be emailed to you and to Firstock for reference/audit purposes. NSDL Esign Services is a licensed e-Sign ASP (Application Services Provider) with CDAC, compliant with the guidelines laid down by the Controller of Certifying Authorities (CCA), India and UIDAI, to enable you to eSign the account opening forms online.
Account Information
We associate with your account and collect the information you provide to us while carrying out activities such as sign up for your account (such as your name, email address, phone number) to communicate with you, provide you with information about our services. We might also tell you about our new features or services. We store users’ data in our servers for our use only and we don’t share it with any other party.
Device Information
We collect information about the device you’re using including the type of device, operating system, settings, unique device identifiers to send user-specific push notifications and to provide device specific features related to biometrics security. We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses first-party cookies to report on user interactions or for us to monitor integrity of the product. These cookies store non-personally identifiable information.
Firstock may have the requirement to collect Sensitive Personal Data or Information (“SPDI”) OR Personal Information from you while offering their products and services due to the nature of the products and services being offered. SPDI shall have the meaning per the Information Technology (Reasonable security practices and procedures and sensitive personal data or Information) Rules, 2011 (“Rules”).
About security, we respect all information provided to us and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us. Information related to Aadhaar shall be collected and stored as per the rules set by UIDAI and mainly as per the Circular issued by UIDAI numbering: 11020/205/2017, dated July 25, 2017. Aadhaar details are also a requirement for being captured as per the Prevention of Money Laundering Act, 2002 and the Rules therein.
Collection of Non-Personal Information
Even if you do not send us any Personal Information, we collect information about how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below under “Non-Personal Information.”
Cookies
A cookie is a small data file, often including a unique anonymous identifier that is sent from a web site’s computer and stored on your computer’s hard drive. Use of cookies is standard on the Internet. A website can send its cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser permits a website to access only the cookies it has already sent to you, not the cookies sent to you by other sites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, if you refuse cookies, some parts of the Site will not function properly and may not provide services or information you have requested. For example, without cookies, we will not be able to provide you with searches that you have asked us to save.
Non-personal information
Like many sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A vendor performs this service for us by sending a cookie to gather this information, compile it, and report to us. We use Non-Personal Information to customize the advertising and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.
We use the Personal Information and the Non-Personal Information we collect on the Site
- to provide you with the services that you ask to receive through the Site, including saving searches and, if you request it, sending you updates about those searches,
- to receive, if you choose, to receive periodic industry updates,
- to answer your questions or complaints,
- to refer you to Franchisees and sales associates about finding or listing a property or to locate a sale associate;
- to refer a listing to a friend;
- inquiries about franchising opportunities and
- for analytical purposes to help us improve the Site and for our business generally.
Disclosure and transfer of collected information
We do not rent, sell, or share with third parties the Personal Information we collect from you on this Site except (i) to provide information or services that you have requested, (ii) with your permission, or (iii) under the following circumstances:
- Third party vendors we engage to provide services on our behalf, have access to Personal Information, but they have agreed not to disclose the Personal Information or to use it for any purpose other than providing the requested services.
- There may arise special circumstances where it is necessary for us to disclose and use Personal Information and Non-Personal Information, such as: to enforce this Privacy Statement or any other part of our Terms of Use; to protect our property or rights; to protect the safety of anyone; to investigate, prevent, or take action regarding illegal or improper activities; to carry out a merger or consolidation with another entity, a sale or transfer of some or all of our assets, or any similar transaction; or for other reasons we determine in good faith are necessary, appropriate, or required by law, such as when we respond to subpoenas, court orders, or other legal or administrative process.
- The Site may contain links to third-party web sites, our Franchisees, authorized persons, and/or other organizations and community outreach organizations. If you hold your mouse over a link, it will indicate whether clicking the link will send you off our Site. When you click on those links, you will go to a third-party site where you will be subject to that site’s privacy statement and we encourage you to read that policy statement. Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties. We remind you to be aware of when you leave our Site and enter a third-party web site, including one of our independent Franchisees, and again encourage you to read the privacy statement on any website that collects your Personal Information.
Security
Our hosting services maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eyes dropping, and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and you use the Site at your own risk.
Children
This Site is not directed to children under the age of 13 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children